FAQs
Shipping
Where do you ship to?
Where do you ship to?
We currently ship to all the U.S. except Hawaii and Alaska.
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).
Our Products
How do you freeze dry your raw dog food?
How do you freeze dry your raw dog food?
The process of turning our Fido Fuels Raw Beef Dog Food into freeze-dried raw food begins with our high-quality beef ingredients. These ingredients, raw beef muscle meat, beef organs, and beef bones, are carefully prepared and blended to create a balanced and nutrient-rich raw dog food. Once the raw blend is ready, it undergoes the freeze-drying process, which is a method of preservation that removes moisture while retaining the natural nutrients, flavors, and textures of the raw food.
Freeze-drying involves freezing the raw dog food at very low temperatures, typically around -40°F (-40°C). Once frozen, the food is placed in a vacuum chamber, where the pressure is lowered, causing the ice in the food to sublimate directly from a solid state into vapor, bypassing the liquid phase. This process effectively removes nearly all the moisture from the food without the need for high temperatures, which can degrade the nutritional content. The result is a lightweight, shelf-stable product that retains the essential nutrients and natural flavors of raw dog food, making it a convenient and long-lasting option for pet owners.
Should I still wash my hands and my dog's bowl after feeding freeze-dried food?
Should I still wash my hands and my dog's bowl after feeding freeze-dried food?
Yes, since our freeze-dried food is frozen in raw form, we recommend practicing the same hygiene as you would with handling raw meat. After handling, wash hands thoroughly and sanitize any surfaces that the freeze-dried food may have touched, including your dog’s bowl after feeding.
What are the benefits of raw food for dogs?
What are the benefits of raw food for dogs?
Transitioning your dog to a raw food diet can yield a range of remarkable health advantages. Click here to view our page about the key benefits that set raw food apart from conventional kibble.
How do I transition my dog from kibble to raw?
How do I transition my dog from kibble to raw?
How much raw food or freeze-dried food should I feed my dog?
How much raw food or freeze-dried food should I feed my dog?
Can I order items in bulk?
Can I order items in bulk?
Yes you can! Check out our DIY Raw Feeding - Bulk Ordering page here. Perfect for breeders, kennels, or dog owners who prefer to make their own blends.